Cookie Policy
This Cookie Policy explains how our online casino platform uses cookies and similar tracking technologies when you access or use our services in Australia. We are committed to transparency regarding data collection practices and ensuring compliance with Australian privacy legislation, including the Privacy Act 1988 and the Australian Consumer Law. By continuing to use our gaming platform, you acknowledge and consent to the use of cookies as described in this policy. Last updated: January 22, 2026.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino website. These files contain information that helps us recognise your browser and remember certain details about your gaming preferences and account activities. Cookies enable us to provide personalised gaming experiences, maintain security protocols, and improve our platform’s functionality. They are essential for operating modern online casino services and ensuring seamless gameplay across various devices including desktop computers, tablets, and mobile phones.
Similar technologies such as web beacons, pixels, and local storage objects work alongside cookies to collect information about your interactions with our gaming platform. These technologies help us understand player behaviour, optimise game performance, and deliver targeted promotional content that aligns with Australian gambling regulations and responsible gaming practices.
Types of Cookies We Use
Our online casino utilises several categories of cookies to deliver comprehensive gaming services while maintaining regulatory compliance:
- Essential Cookies: These are strictly necessary for our casino platform to function properly. They enable core features such as account authentication, payment processing, and security measures required under Australian financial services regulations.
- Performance Cookies: These cookies collect anonymous information about how players interact with our games and website features, helping us identify technical issues and improve loading speeds for slot machines and live dealer games.
- Functional Cookies: These remember your gaming preferences, language settings, and customised dashboard configurations to enhance your personalised casino experience.
- Analytics Cookies: We use these to understand player demographics, popular games, and user journey patterns while ensuring compliance with Australian privacy requirements.
- Marketing Cookies: These track your interests and gaming history to deliver relevant promotional offers and bonus notifications in accordance with Australian advertising standards.
Purpose and Legal Basis
We process cookie data based on legitimate business interests, contractual necessity, and your explicit consent where required by Australian law. Our primary purposes include providing secure gaming services, preventing fraud and money laundering as mandated by AUSTRAC regulations, and delivering responsible gambling tools required under state and territory gaming legislation.
The legal basis for cookie usage extends to compliance with Australian taxation requirements, age verification processes, and maintaining detailed records for regulatory audits. We also utilise cookies to implement self-exclusion mechanisms and deposit limits that support responsible gaming initiatives across all Australian jurisdictions.
Session and Persistent Cookies
Session cookies are temporary files that expire when you close your browser or end your gaming session. These are crucial for maintaining secure connections during gameplay, processing real-time transactions, and ensuring that sensitive account information remains protected throughout your casino experience.
Persistent cookies remain on your device for predetermined periods or until manually deleted. They remember your login credentials, preferred games, and personalised settings across multiple visits to our platform. These cookies significantly enhance user experience by eliminating repetitive authentication processes and maintaining customised gaming environments.
Third-Party Cookies
Our casino platform integrates with various third-party service providers who may set their own cookies on your device. These include payment processors licensed to operate in Australia, game developers, customer support platforms, and analytics services. We carefully select partners who demonstrate compliance with Australian privacy standards and international data protection frameworks.
Third-party cookies enable secure payment processing through Australian banking systems, delivery of premium gaming content from international software providers, and integration with responsible gambling support services. We maintain contractual agreements with all third parties to ensure appropriate data handling practices and transparency regarding their cookie usage.
Cookie Consent and Management
Upon your first visit to our casino platform, you will encounter a cookie consent banner that allows you to accept or customise your cookie preferences. Australian privacy law grants you significant control over how your personal information is collected and used, including the right to refuse non-essential cookies.
You can modify your cookie preferences at any time through our dedicated privacy settings dashboard, accessible from the main menu of our website. This tool provides granular control over different cookie categories and allows you to withdraw consent for specific tracking activities while maintaining access to essential gaming functions.
Browser Cookie Settings
Most web browsers provide built-in tools for managing cookie preferences and deletion. You can configure these settings to align with your privacy requirements:
- Google Chrome: Navigate to Settings > Privacy and Security > Site Settings > Cookies and site data. Here you can block specific sites, delete existing cookies, or configure automatic deletion preferences.
- Mozilla Firefox: Access Options > Privacy & Security > Cookies and Site Data. Firefox offers enhanced tracking protection and detailed cookie management controls.
- Safari: Go to Preferences > Privacy > Manage Website Data. Safari includes intelligent tracking prevention features that automatically block many third-party cookies.
- Microsoft Edge: Select Settings > Site permissions > Cookies and site data. Edge provides comprehensive privacy controls and clear cookie classification systems.
- Mobile Browsers: Cookie settings are typically found within the browser’s privacy or security sections, with options varying between iOS and Android platforms.
Data Retention and Storage
Cookie data retention periods vary based on their function and legal requirements under Australian law. Essential cookies typically expire when you log out or close your browser, while preference cookies may remain active for up to twelve months. Analytics and marketing cookies generally have shorter retention periods, usually between thirty and ninety days.
We store cookie data on secure servers located within Australia or in jurisdictions with adequate privacy protections as recognised by Australian authorities. All data transmission occurs through encrypted connections, and we implement robust security measures to prevent unauthorised access, modification, or disclosure of cookie information.
Your Rights and Choices
Under Australian privacy legislation, you possess several rights regarding cookie data collection and processing. You can request access to information about cookies stored on your device, seek correction of inaccurate data, and lodge complaints with the Office of the Australian Information Commissioner if you believe your privacy rights have been violated.
You have the right to opt-out of targeted advertising cookies while maintaining access to our gaming services. We provide clear mechanisms for exercising these rights and respond to privacy requests within timeframes specified by Australian law. Our customer support team is trained to assist with cookie-related inquiries and privacy concerns.
Updates and Changes
This Cookie Policy undergoes regular reviews to ensure continued compliance with evolving Australian privacy regulations and industry best practices. We will notify registered users of significant changes through email communications and prominent website notices. Material modifications that affect your privacy rights will require renewed consent where legally mandated.
We encourage users to periodically review this policy to stay informed about our cookie practices and any regulatory developments that may impact online gaming services in Australia. Updates reflect changes in our service offerings, technological improvements, and enhanced privacy protection measures.
Contact Information
For questions regarding this Cookie Policy, cookie management, or privacy concerns, please contact our dedicated privacy team through the customer support channels available on our website. We maintain detailed records of privacy inquiries and provide comprehensive responses within Australian regulatory timeframes. Our privacy officers are qualified to address complex cookie-related questions and assist with technical issues related to cookie settings and browser configurations.