Contact Us
Our dedicated customer support team is available to assist Australian players with all gaming-related inquiries, account management, and technical support. We maintain multiple communication channels to ensure prompt and professional assistance in accordance with Australian Consumer Law and gaming regulations.
Support Channels and Response Times
We offer comprehensive support through various communication methods tailored to different inquiry types. Our multilingual support team operates within Australian business hours and provides extended assistance for urgent matters.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Immediate |
| Email Support | 24/7 | 2-4 hours |
| Phone Support | Mon-Sun 8AM-10PM AEST | Immediate |
- Live chat available directly through the platform for instant assistance with gaming queries and account issues
- Email support at [email protected] for detailed inquiries requiring documentation
- Phone support at +61-2-8015-6789 for urgent matters and complex technical issues
- Prepare your account details and relevant transaction information before contacting support
Last updated: January 28, 2026